About our site
We've introduced changes to our website to make it quicker and easier for you to find the information you want such as our child maintenance calculator.
In our new look website you will find:
About us
- Tells you about our processes, the future of the Child Support Agency and our publications.
What is Child Maintenance
- Includes information about how child maintenance can help, things to think about for separating couples and who to tell about changes in circumstances.
Setting up Child Maintenance
- Gives details of how to make arrangements for child maintenance
- without involving the Child Support Agency, for example using mediation or legal services
- using the Child Support Agency, for example how we work out child maintenance, how to pay, how to apply.
Your Case
- Includes information about what happens to existing cases if there is a change in circumstances, issues about payment or parentage, and what you should do if you want us to look at your case again, to appeal or to complain
Contact Us
- Information about how to contact our national helpline or regional centres.
In addition there are sections for Employers and Advisors and a media centre that provides the latest news, case studies and Frequently Asked Questions.
You can also download leaflets that will help you understand what happens at each stage of an application for child maintenance and what happens after we've set up a case.
More information and features will be added over the next few months.
