Download leaflets
For parents who live apart
Explains the child support maintenance scheme for people living in England,
Scotland and Wales and tells you how and when to apply and, if appropriate,
about collection of child maintenance.
For parents who live apart [PDF 289KB] 
Changes in child maintenance: Advice for Employers
Intended for employers and provides advice on how we arrange for collection
of child maintenance through an employer and the payment system known
as a Deduction from Earnings Order.
Changes in child maintenance: Advice
for Employers [PDF 261KB]
Young person's guide to claiming child support maintenance
in Scotland
Explains the rules that apply only in Scotland for young people.
Young person's
guide to claiming child support maintenance in Scotland [PDF 423KB]
Child support: A technical guide
A guide for professional & voluntary advisers & members of the
public who want to know more about child support.
Child support: A technical guide [PDF 297KB]
Your child maintenance assessment and help in meeting exceptional
circumstances
Information on how your assessment has been worked out and to tell you
when you can apply for a departure from the assessment formula.
Your child maintenance
assessment and help in meeting exceptional circumstances [PDF 317KB]
Paying child maintenance direct from your earnings
One of our main aims is to secure regular payments of child maintenance.
This leaflet contains information about deduction from earnings orders.
Paying child maintenance direct from your earnings
[PDF 322KB]
Child support: Disputed parentage and DNA testing
Information about resolving parentage disputes and DNA testing
Child support: Disputed parentage and DNA testing
[PDF 596KB]
How to appeal
Tells you what you can do if you don't agree with a decision we've made. It explains your rights, how we handle an
appeal and what happens after a decision has been made about your appeal.
How to appeal [PDF 225KB]
Child support: Notes for non-resident parents who are self-employed
This leaflet has been written for non-resident parents who are self-employed.
It tells them what information they have to provide to the Child Support
Agency and how child maintenance is calculated.
Child support: Notes for
non-resident parents who are self-employed [PDF 227KB]
Help in meeting exceptional circumstances: Departure from the
formula assessment
Information on how the Child Support Agency can help in meeting exceptional
circumstances i.e. through a departure from the formula assessment
Help in meeting exceptional
circumstances: Departure from the formula assessment [PDF 428KB]
Child Support Agency Client Charter
The client charter provides an overview of the role of the Agency and
explains what standards of service you can expect from us. It also explains
how to give feedback and what can be done if things go wrong.
Child
Support Agency Client Charter [PDF 107KB]
Civil Partnerships
The law changed on 5 December 2005 to enable same-sex couples to gain
legal recognition for their relationship by forming a civil partnership,
a new legal relationship for two people of the same sex. Civil partners
who are parents and parents who are living with a same-sex partner even
when they have not formed a civil partnership will be treated in the same
way as married partners for Child Support. Depending on your circumstances,
this could affect the amount of maintenance paid for your child.
You can download a DWP civil partnership leaflet [PDF 40KB] here
Supplied by the Independent Case Examiner
The Independent Case Examiner's Office: Service and Standards
This leaflet will give you more information about how and when to complain
to the Independent Case Examiner
ICE
Leaflet: Service and Standards [PDF 3.4MB]
If you are unable to download leaflets
If you only require up to five copies of our leaflets, you can order them from our helpline on 08457 133 133. If you need more than five copies, you can order them direct from our print suppliers, iON.
When placing a bulk order (5 or more copies) please use the following new Order Form (25KB)
You can place a bulk order in the following ways:
Fax: 0845 850 0479
Email: ion-pass@xerox.com
Post:
iON Contact Centre2nd Floor
One City West
Gelderd Road
Leeds
LS12 6NJ
For queries about how to make a bulk order or about a bulk order you have already placed, you can also phone iON on 0845 850 0475.
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