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Contact us

Employer helpline

If you have an enquiry about helping your employee pay child maintenance or you need to report changes or provide additional information, please contact our employer helpline.

Telephone: 0845 713 6010 (Our lines are open 8am to 6pm Monday to Friday)
Textphone: 0845 713 8924 (for those with speech or hearing difficulties)
E-mail: Employer helpline

If your enquiry is about a specific case please have the case reference, or your employee's national insurance number to hand. This can be found at the top of any correspondence we have sent you.

Related information

For child maintenance worked out on or after 3 March 2003

For child maintenance worked out before 3 March 2003